🌿 Eco By Design
Ten Year Limited Manufacture Wear Warranty
Natural cork parquet tile and floating floor planks are warranted to be free from manufacturing defects. Should a defect occur, the manufacture will arrange a credit based on the original purchase of the product. This warranty is not transferable by the purchaser of the floor.
Warranty Coverage: Upon determination of a valid manufacturing defect, credit will be issued to the dealer and will be good toward the purchase of a replacement. Credit applies to material only and does not include labor since it is the responsibility of the installer to determine suitability of material prior to installation.
Should a problem attributable as a manufacturing defect develop after flooring is installed, the cost of labor for repair will be covered by this warranty.
Natural Cork Limited Residential Manufacture Wear Warranty does not cover:1. Problems due to moisture, mildew, alkaline substances, hydrostatic pressure, expansion and contraction between planks/tiles, or humidity levels above or below those recommended. 2. Damage due to scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests or any intentional misuse of the product. Loss of finish gloss over time is consistent with normal wear & tear and is not a product flaw. 3. It is normal and expected for there to be color variations due to use of natural components, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw. 4. Manufacturer makes no guarantee that the cork products will match or coordinate with customer furnishings, trim, cabinetry, railings, etc. 5. Inherent variations that are consistent with those of a natural bamboo product to include pattern, color, and grain do not indicate defective material. 6. Noncompliance with installation instructions and maintenance guidelines as recommended by the manufacture. Manufacturer cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as manufacturer has no control over the installer's proper application. Should an individual piece be doubtful as to appearance or dimension the installer should not use this piece. Failure to apply protective coating in accordance with manufacturer’s guidelines may result in irreparable damage to the cork. Such damage is not covered. 7. Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes or pets. 8. Floor covering installed in inappropriate locations is excluded from this warranty. 9. Exposure to UV light and sunlight will cause color variation to natural wood products. This is normal and is not a manufacturing flaw. Area rugs and large furniture will block light exposure and cause uneven coloration. To minimize this, furnishings and floor coverings should be moved periodically.