FAQ: Ordering Information

Shipping Details

Accepting an order by freight collect

Most of the items on our web sites are made to order. Item(s) made to order cannot be canceled once the factory has begun making the item(s). All furniture, mattresses, most of the bedding items, etc., are items that are made to order. So please make sure that you want the item(s) before ordering them.

If you need help, our customer service department would be happy to help you determine your best options. Customers are responsible for all shipping charges.