Lifetime Structural and Fifteen Year Limited Residential Wear Manufacture Warranty

Natural CORK warrants hardwood products in their original manufactured condition to be free from defects in material and workmanship. This warranty applies as long as the original purchaser owns and resides in the home in which the product is installed. Should a problem, such as delamination, develop after the floor is installed, the cost of labor for repair will be covered by this warranty.

Carriage House Fifteen Years Limited Residential Wear Warranty does not cover:

1. Problems due to moisture, mildew, alkaline substances, hydrostatic pressure, expansion and contraction between planks and/or tiles, or humidity levels above or below those recommended.

2. Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts, indentations, burns, accidents, lack of proper furniture rests or any intentional misuse of the product. Loss of finish gloss over time is consistent with normal wear and tear and is not a product flaw.

3. It is normal and expected for there to be color variations due to use of natural elements, exposure to UV light and/or sunlight, and age of material. Therefore, color inconsistency between samples, replacement product or illustrations and actual product is not a manufacturing flaw.

4. Manufacturer makes no guarantee that Natural CORK products will match or coordinate with furnishings, trim, cabinetry, railings, etc.

5. Inherent variations that are consistent with those of a natural product to include pattern and color, do not indicate defective material.

6. Noncompliance with installation instructions as recommended by the manufacture. Manufacturer & retailer cannot assume responsibility for the suitability of flooring material and accompanying products for each individual installation as manufacturer has no control over the installer's proper application. Should an individual plank be doubtful as to appearance or dimension the installer should not use this piece.

7. Cracking, warping, soiling, fading, improper maintenance or abuse caused by items such as roller skates, golf shoes or pets.

8. Floor covering installed in inappropriate locations is excluded from this warranty.

9. Exposure to UV light and sunlight will cause color variation to natural wood products. This is normal and is not a manufacturing flaw. Area rugs and large furniture will block light exposure and cause uneven coloration. To minimize this, furnishings and floor coverings should be moved periodically.