Lifetime Structural and Fifteen Year Limited Residential Wear

Warranty

To be eligible for coverage under this warranty, the floor must be installed and

maintained according to the manufacturer’s published installation guidelines and

maintenance instructions.

French Bordeaux - Warranty Duration:

penetrate into the wood fibers, re-oiling is necessary to maintain the

appearance of the floor. A well maintained oiled floor is expected to last for

decades.

Bordeaux Floors are warranted to be free from manufacturing defects. Should a

defect occur, Natural CORK will arrange a credit based on the original purchase of

the product. This warranty is not transferable by the purchaser of the floor.

Warranty Coverage: Upon determination of a valid manufacturing defect, credit

will be issued and will be good toward the purchase of a replacement. When

defective product is installed, credit applies to material only and does not include

labor since it is the responsibility of the installer to determine suitability of material

prior to installation. Should a problem attributable as a manufacturing defect

develops after flooring is installed, the cost of labor for repair will be covered by this

warranty using the prevailing national average rate.

Warranty Exclusions:

1. Damage due to adhesives or tape, scratches, gouges, scuffs, punctures, cuts,

indentations, burns, accidents, lack of proper furniture rests or any intentional

misuse of the product. Loss of finish gloss over time is consistent with normal

wear & tear and is not a product flaw.

2. Problems due to moisture, mildew, alkaline substances, hydrostatic pressure,

expansion and contraction between planks, or humidity levels above or below

those recommended.

3. It is normal and expected for there to be color variations due to use of natural

components, exposure to UV light and/or sunlight, and age of material.

Therefore, color inconsistency between samples, replacement product or

illustrations and actual product is not a manufacturing flaw.

4. Manufacturer makes no guarantee that Bordeaux Floors will match or

coordinate with customer furnishings, trim, cabinetry, railings, etc.

5. Noncompliance with installation instructions and maintenance guidelines as

recommended by Natural CORK. Manufacturer cannot assume responsibility

for the suitability of flooring material and accompanying products for each

individual installation as manufacturer has no control over the installer's

proper application. Should an individual piece be doubtful as to appearance

or dimension the installer should not use this piece. Failure to maintain the

floor in accordance with manufacturer’s recommendations may result in

6. Cracking, warping, soiling, fading, improper maintenance or abuse caused by

items such as roller skates, golf shoes or pets.

7. Floor covering installed in inappropriate locations is excluded from this

warranty.

8. Exposure to UV light and sunlight will cause discoloration to natural wood

products. This is normal and is not a manufacturing flaw. Area rugs and

large furniture will block light exposure and cause uneven coloration. To

minimize this, furnishings and floor coverings should be moved periodically.