Ten Year Limited
Manufacture Wear Warranty
Natural
cork parquet tile and floating floor planks are warranted to be
free from manufacturing defects. Should a defect occur, the
manufacture will arrange a credit based on the original purchase
of the product. This warranty is not transferable by the
purchaser of the floor.
Warranty Coverage: Upon determination of a valid
manufacturing defect, credit will be issued to the dealer and
will be good toward the purchase of a replacement. Credit
applies to material only and does not include labor since it is
the responsibility of the installer to determine suitability of
material prior to installation.
Should a problem attributable as a manufacturing defect
develop after flooring is installed, the cost of labor for
repair will be covered by this warranty.
Natural Ccork Limited Residential Manufacture Wear Warranty
does not cover:
 |
1. |
|
Problems due to moisture, mildew,
alkaline substances, hydrostatic pressure, expansion and
contraction between planks/tiles, or humidity levels
above or below those recommended. |
| 2. |
Damage due to scratches, gouges, scuffs, punctures,
cuts, indentations, burns, accidents, lack of proper
furniture rests or any intentional misuse of the
product. Loss of finish gloss over time is consistent
with normal wear & tear and is not a product flaw. |
| 3. |
It is normal and expected for there to be color
variations due to use of natural components, exposure to
UV light and/or sunlight, and age of material.
Therefore, color inconsistency between samples,
replacement product or illustrations and actual product
is not a manufacturing flaw. |
| 4. |
Manufacturer makes no guarantee that the cork
products will match or coordinate with customer
furnishings, trim, cabinetry, railings, etc. |
| 5. |
Inherent variations that are consistent with those
of a natural bamboo product to include pattern, color,
and grain do not indicate defective material.
|
| 6. |
Noncompliance with installation instructions and
maintenance guidelines as recommended by the
manufacture. Manufacturer cannot assume responsibility
for the suitability of flooring material and
accompanying products for each individual installation
as manufacturer has no control over the installer's
proper application. Should an individual piece be
doubtful as to appearance or dimension the installer
should not use this piece. Failure to apply protective
coating in accordance with manufacturer’s guidelines may
result in irreparable damage to the cork. Such damage is
not covered. |
| 7. |
Cracking, warping, soiling, fading, improper
maintenance or abuse caused by items such as roller
skates, golf shoes or pets. |
| 8. |
Floor covering installed in inappropriate locations
is excluded from this warranty. |
| 9. |
Exposure to UV light and sunlight will cause color
variation to natural wood products. This is normal and
is not a manufacturing flaw. Area rugs and large
furniture will block light exposure and cause uneven
coloration. To minimize this, furnishings and floor
coverings should be moved periodically. |
