15 Year
Limited Wear Manufacture Warranty
Natural Cork Parquet tile and Floating Floor plank is
warranted to be free from manufacturing defects by the manufacture. Should a defect occur, the
manufacture will arrange a credit based on the original purchase of the product.
This warranty is not transferable by the purchaser of the floor.
Manufacture Warranty Coverage:
Upon determination of a valid manufacturing defect, credit will be issued to the
dealer and will be good toward the purchase of a replacement. Credit applies to
material only and does not include labor since it is the responsibility of the
installer to determine suitability of material prior to installation.
Should a problem attributable as a manufacturing defect
develop after flooring is installed, the cost of labor for repair will be
covered by this manufacture warranty.
Natural Cork Limited Residential Wear Manufacture Warranty does not cover:
| 1. |
Problems due to moisture, mildew, alkaline
substances, hydrostatic pressure, expansion and contraction between
planks/tiles, or humidity levels above or below those recommended.
|
| 2. |
Damage due to scratches, gouges, scuffs,
punctures, cuts, indentations, burns, accidents, lack of proper furniture
rests or any intentional misuse of the product. Loss of finish gloss over
time is consistent with normal wear & tear and is not a product flaw. |
| 3. |
It is normal and expected for there to be
color variations due to use of natural components, exposure to UV light
and/or sunlight, and age of material. Therefore, color inconsistency between
samples, replacement product or illustrations and actual product is not a
manufacturing flaw. |
| 4. |
Manufacturer makes no guarantee that Natural
CORK products will match or coordinate with customer furnishings, trim,
cabinetry, railings, etc. |
| 5. |
Inherent variations that are consistent with
those of a natural bamboo product to include pattern, color, and grain do
not indicate defective material. |
| 6. |
Noncompliance with installation instructions
and maintenance guidelines as recommended by Natural CORK. Manufacturer
cannot assume responsibility for the suitability of flooring material and
accompanying products for each individual installation as manufacturer has
no control over the installer's proper application. Should an individual
piece be doubtful as to appearance or dimension the installer should not use
this piece. Failure to apply protective coating in accordance with
manufacturer’s guidelines may result in irreparable damage to the cork. Such
damage is not covered. |
| 7. |
Cracking, warping, soiling, fading, improper
maintenance or abuse caused by items such as roller skates, golf shoes or
pets. |
| 8. |
Floor covering installed in inappropriate
locations is excluded from this warranty. |
| 9. |
Exposure to UV light and sunlight will cause
color variation to natural wood products. This is normal and is not a
manufacturing flaw. Area rugs and large furniture will block light exposure
and cause uneven coloration. To minimize this, furnishings and floor
coverings should be moved periodically. |
