15 Year
Limited Wear Manufacture Warranty
Natural cork parquet tile and floating floor plank is
warranted to be free from manufacturing defects. Should a defect occur, the
manufacture will arrange a credit based on the original purchase of the product.
This warranty is not transferable by the purchaser of the floor.
Warranty Coverage: Upon determination of a valid manufacturing
defect, credit will be issued to the dealer and will be good toward the purchase
of a replacement. Credit applies to material only and does not include labor
since it is the responsibility of the installer to determine suitability of
material prior to installation.
Should a problem attributable as a manufacturing defect
develop after flooring is installed, the cost of labor for repair will be
covered by this warranty.
The Manufacture Limited Residential Wear Warranty does not
cover:
| 1. |
Problems due to moisture, mildew, alkaline
substances, hydrostatic pressure, expansion and contraction between
planks/tiles, or humidity levels above or below those recommended.
|
| 2. |
Damage due to scratches, gouges, scuffs, punctures, cuts,
indentations, burns, accidents, lack of proper furniture rests or any
intentional misuse of the product. Loss of finish gloss over time is
consistent with normal wear & tear and is not a product flaw. |
| 3. |
It is normal and expected for there to be color
variations due to use of natural components, exposure to UV light and/or
sunlight, and age of material. Therefore, color inconsistency between
samples, replacement product or illustrations and actual product is not a
manufacturing flaw. |
| 4. |
Manufacturer makes no guarantee that Natural CORK
products will match or coordinate with customer furnishings, trim,
cabinetry, railings, etc. |
| 5. |
Inherent variations that are consistent with those of a
natural bamboo product to include pattern, color, and grain do not indicate
defective material. |
| 6. |
Noncompliance with installation instructions and
maintenance guidelines as recommended by Natural CORK. Manufacturer cannot
assume responsibility for the suitability of flooring material and
accompanying products for each individual installation as manufacturer has
no control over the installer's proper application. Should an individual
piece be doubtful as to appearance or dimension the installer should not use
this piece. Failure to apply protective coating in accordance with
manufacturer’s guidelines may result in irreparable damage to the cork. Such
damage is not covered. |
| 7. |
Cracking, warping, soiling, fading, improper maintenance
or abuse caused by items such as roller skates, golf shoes or pets. |
| 8. |
Floor covering installed in inappropriate locations is
excluded from this warranty. |
| 9. |
Exposure to UV light and sunlight will cause color
variation to natural wood products. This is normal and is not a
manufacturing flaw. Area rugs and large furniture will block light exposure
and cause uneven coloration. To minimize this, furnishings and floor
coverings should be moved periodically. |
